Moinul.
Back to Projects

MiBx Dispatch

Operations • 2023

MiBx Dispatch is an AI-powered order management and courier dispatch platform designed to centralize and automate complex ecommerce operations. By integrating deeply with Shopify and multiple local couriers, the system handles the entire post-purchase workflow from fraud detection and bulk dispatch to real-time tracking, return management, and financial reconciliation.

MiBx Dispatch Platform
The Challenge

Friction & Bottlenecks

Manual order entry, dispatch processing, reporting, and return management consumed significant operational time.

The lack of a unified dashboard meant teams were constantly switching between Shopify, courier portals, and spreadsheets, leading to errors and delays.

The Solution

Strategic Implementation

A centralized order and courier operations platform featuring bulk dispatch, automated reporting, delivery management, and return workflows.

The system acts as the single source of truth, automating status updates back to Shopify and notifying customers via SMS automatically.

Feature Deep Dive

Purpose-Built for Operations

Order Lifecycle Management

Full visibility into Preparing, On Hold, Dispatched, Delivered, Partial Delivery, Cancelled, and Returned states.

DispatchWhatsAppSMSReportFraud Check
Order Lifecycle Management

Core Logistics Workflow

Seamless courier dispatch with bulk selection, CSV import/export, period filtering, and status management.

Courier IntegrationTrackingBulk ActionsStatus Sync
Core Logistics Workflow

Business Intelligence Reporting

Comprehensive analytics covering total orders, success rates, revenue trends, and delivery pending amounts.

All-in-One CSVSummary PDFZone AnalyticsCOD Analytics
Business Intelligence Reporting

Operational Finance Visibility

Track available fund balance, bank/cash received, operating expenses, and recent transactions centrally.

Expense CategoriesReceived FundsFinancial Visibility
Operational Finance Visibility

System Integrations

The platform acts as a central hub, connecting Shopify, Pathao Courier, Webhooks, Fraud & Risk APIs, and SMS notifications.

Shopify SyncWebhooksTeam ManagementShipping & Returns
System Integrations
Mobile Experience

Built for Operations Anywhere

The system is designed to be used by managers and operational staff away from the desktop. Critical data and actions are fully optimized for mobile devices.

Mobile Orders
Mobile Dashboard
Mobile Reports
15+Problems Solved
~25%Workload Reduced
1K+Bulk Processing
Next.jsTypeScriptShopify APIAutomationOperations
Next ProjectInvestment Platform
Architecture

Technology Stack

Built for performance, scalability, and seamless API integration.

Frontend

  • Next.js
  • TypeScript
  • Tailwind CSS
  • Framer Motion

Backend & Data

  • Supabase
  • PostgreSQL
  • Redis
  • QStash

Integrations

  • Shopify API
  • Pathao Courier API
  • Webhooks
  • SMS APIs

Ready when you are

Have a project in mind?

Let's turn it into rankings, revenue, and systems that run themselves. One message is all it takes.

Start on WhatsAppAI contact guide